How does the GoGo community grow stronger?

The GoGo community can only grow stronger together by listening to each other. That’s why GoGo Reviews are important. We encourage our guests and hosts to leave peer feedback, or reviews, after each GoGo experience. After check-out, guests and hosts will receive an email to review and rate the experience with each other. Guests might offer constructive criticism for their hosts or rave about the fantastic experience. Hosts might cite their guests’ attention to house rules or share photos from their experience.

Why do reviews matter at GoGo?

GoGo Reviews establish trust in the community and thereby drive business forward. Reviews were established by the GoGo team to help guests choose their travel plans wisely. Reviews also enable hosts to open their homes with confidence and attract guests who will love their stay.

Does GoGo monitor all reviews?

Yes. GoGo continuously monitors all reviews of guests, hosts, and experiences. Accurate and constructive reviews are the only acceptable forms of feedback GoGo tolerates. Use of profanity, discriminatory language, or inaccurate statements will be removed. The author will be subject to scrutiny by GoGo and potential banning from future use.

How do Guests review their experience?

Guests who select your accommodations or experiences for their travel plans will get the opportunity to review hosts and their offerings on GoGo. After check-out, guests are notified by GoGo to provide accurate, kind, and constructive comments for their hosts. After review and verification by GoGo, the review is made available for users.

How do Hosts review their experience?

Hosts are afforded the same voice and platform as Guests on GoGo. After check-out, hosts are notified by GoGo to provide accurate, kind, and constructive comments for their guests. After review and verification by GoGo, the review is made available for users.

Are “bad” reviews “bad” for my GoGo profile?

Not necessarily. GoGo strives to constantly better itself, better our users, and better our offerings. Constructive criticism featured in a review should not deter future guests or hosts, but instead provide a benchmark for growth in the GoGo community. When one guest’s concern isn’t mentioned in future reviews, this marks the corrective steps made by GoGo and the host to resolve the concern.

Will “good” reviews help my GoGo profile?

Yes! GoGo advocates for every user’s voice to be heard when righteous and just. We anticipate every user to trust the GoGo community for kind and honest feedback. We know the GoGo community supports each other. When constructive criticism is received with an open mind and heart, positive results include a strengthened community. Trust your fellow GoGo users to leave kind and honest feedback.