Is GoGo committed to embracing diversity and nurturing belonging?

GoGo is tirelessly dedicated to empowering it’s users and employees from all walks of life and every stretch of the globe. In order to best serve an international community of online travelers and hosts, GoGo embraces diversity and nurtures belonging within it’s company for the sake of its employees and especially its users.

Accessibility:

How is GoGo committed to accessibility in the community?

GoGo understands the concerns and needs of our community who are otherwise-abled and consistently demonstrates its commitment to serving its users with accessibility needs. Dedicated software is engineered to make GoGo’s website and mobile solutions more accessible to the entire community. GoGo is proud to also feature spaces and experiences that specifically meet the requirements of those with accessibility needs.

How can I find the right experience to meet my accessibility needs?

Thanks to specialized filters formulated by GoGo’s development team, you can easily navigate and select the options to meet your specific needs.

Does GoGo make efforts to ensure accessibility of the experience?

Yes, if you’re using GoGo with accessibility needs or appeal to the concerns for the sake of the community, all users have the ability to verify accessibility of an experience. Guests may inquire about accessibility needs from their host through messaging or feedback forms available at the GoGo community through Reviews. Hosts may employ your tips and guidelines for making their experience accessible to everyone. Hosts can even offer pictures and descriptions of exactly how any user can enjoy the experience.

Further regarding accessibility

For hosts in the United States and affiliated regions, experiences and accommodations are subject to the Americans with Disabilities Act and further legislation within certain jurisdictions. Hosts with five (5) or more listings should consider consulting ada.gov, the ADA National Network, and other experts who can advise you on compliance with these regulations if you encounter any questions.

What about service animals?

Don’t forget about your service animal, because GoGo certainly hasn’t. Users can even specify the needs of their service animal with their hosts with a designated filter in your search. Not just service animals, but any pet who is your travel companion can accompany you to GoGo’s pet friendly accommodations. We understand specified service animals play a crucial role in the lives of their owner. Given your service animal is reasonably tame and housebroken, hosts are required to accept reservation of their guests, without discrimination, regardless of the experience’s pet friendly designation. Reasonable accommodation can be made for certain health and safety concerns.

Non Discrimination Policy and ADA Compliance

GoGo unflinchingly stands against discrimination of any sort. Although not every host’s experience can qualify for all accessibility needs, a host can’t refuse a reservation solely because of a disability. If you encounter discrimination of any kind while using GoGo or your experience was not accessible as indicated, please report your concern to GoGo support team.