How is GoGo committed to accessibility in the community?

GoGo understands the concerns and needs of our community who are otherwise-abled and consistently demonstrates its commitment to serving its users with accessibility needs. Dedicated software is engineered to make GoGo’s website and mobile solutions more accessible to the entire community. GoGo is proud to also feature spaces and experiences that specifically meet the requirements of those with accessibility needs.

How can I find the right experience to meet my accessibility needs?

Thanks to specialized filters formulated by GoGo’s development team, you can easily navigate and select the options to meet your specific needs.s

Does GoGo make efforts to ensure accessibility of the experience?

Yes. Whether you’re using GoGo with accessibility needs or appeal to the concerns for the sake of the community, all users have the ability to verify accessibility of an experience. Guests may inquire about accessibility needs from their host through messaging or from feedback from the GoGo community through reviews. Hosts may employ our tips and guidelines for making their experience accessible to everyone. Hosts can even offer pictures and descriptions of exactly how any user can enjoy the experience.

What about service animals?

Don’t forget about your service animal, because GoGo certainly hasn’t. Users can even specify the needs of their service animal with their hosts with a designated filter in your search. Not just service animals, but any pet who’s your travel companion can accompany you to GoGo’s pet friendly accommodations. GoGo understands specified service animals are a crucial role in the lives of their owner. Given your service animal is reasonably tame and housebroken, hosts are required to accept reservation of their guests, without discrimatnion, regardless of the experience’s pet friendly designation. Reasonable accommodation can be made for certain health and safety concerns.

Further regarding accessibility:

For hosts in the United States and affiliated regions, experiences and accommodations are subject to the Americans with Disabilities Act and further legislation within certain jurisdictions. Hosts with five (5) or more listings should consider consulting ada.gov, the ADA National Network, and other experts who can advise you on compliance with these regulations if you encounter any questions.

Nondiscrimination Policy and ADA Compliance

GoGo unflinchingly stands against discrimation of any sort. Although not every host’s experience can qualify for all accessibility needs, a host can’t refuse a reservation solely because of a disability. If you encounter discrimination of any kind while using GoGo or your experience was not accessible as indicated, please report your concern to GoGo Support.